Trusted Services
Customer focused team, trusted by hundreds of professionals.
24/7 Support
Transaction based SLA for critical production related requests.
Expert & Professional
Experienced DBA consultants to provide assistance.
// About DBA Knowledge
Partnering in your success,
We provide Truly Adjacent Support
Through DBA Knowledge, Adjacent Solutions strives to offer all DBAs an alternative to the traditional "Post and Pray" support that currently exists. Our request based support model intends to provide all DBAs with assistance, when they need it and without lengthy contracts.
Jonathan Coreil
CEO & Founder of Adjacent Solutions
Why Choose Us
Onshore Support On Demand
For all enterpise database platforms
System Design
Let us help design your database infrastructure system architecture.
Execution
Our team can provide support for a wide range of database projects.
Issue Resolution
Face unexpected issues & error messages with a team behind you.
Security
Ensure your database environment is hardened and secure.
15
+
Countries Worldwide
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25
K
Happy Customers
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Pricing
Our Pricing Plans
Standard
- Managed by Team of DBAs
- Email and Chat Only
- Action Plans, Instructions
- Post-Closure Documentation
- Coverage:
Monday - Friday
8am to 5pm CT - Requests Supported:
How-To Question
Error Resolution
Non-Production Issues - Requests Not Supported:
Production Outages
Enhanced
- Standard +
- Screen Share Sessions
- Access to Knowledge Base
- Expanded Coverage:
Monday - Friday
6am to 6pm CT - Requests Supported:
How-To Question
Error Resolution
Non-Production Issues
Backup & Recovery
Platform Migration - Requests Not Supported:
Production Outages
Premium
- Enhanced +
- Dedicated Tier 2 DBA
- Hands On Assistance
- Expanded Coverage:
All Days
6am to 6pm CT - Requests Supported:
How-To Question
Error Resolution
Non-Production Issues
Production Issues
Database Cloning
Backup & Recovery
Platform Migration
Security & Hardening - Requests Not Supported:
Production Outages
Adjacent
- Premium +
- Dedicated Tier 3 DBA
- Complete Request Outsourcing
- Expanded Coverage + SLA
24x7x365
30 Minute Responses - Requests Supported:
How-To Question
Error Resolution
Non-Production Issues
Backup & Recovery
Platform Migration
Database Cloning
Production Issues
Security & Hardening
Production Outage
Typical Requests
We Support A Wide
Variety Of DBA Requests
How-To Questions
Providing best practices, instructions, and documentation is a common request. Our responses will be tailored to your environment, not a generic knowledge base article.
Error Resolution
Face unexpected issues & errors with a support team behind you. Our team will assist with troubleshooting, resolution, root cause analysis, and recommendations.
Backup and Recovery
Let a seasoned DBA consultant guide you through setting production backups, performing a recovery, or to discuss advanced backup & recovery topics such as RPO and RTO.
DBA Consulting
Change is inevitable. Our team can provide a wide range of consulting from thought leadership all the way through project execution of a wide range of DBA projects.
QA & Testing
A second set of experienced eyes is invaluable, especially when preforming a task for the first time or infrequently. Our team can provide QA and test plans where needed.
// We Carry More Than Just Good Coding Skills
Let's Build Your Website!
How it Works
DBA Request Workflow
Create a Ticket
Log into your support account or create an account. Submit a ticket, providing as much detail as available.
Review & Acceptance
Our team will review the request and provide billing options, next steps, and a detailed action plan.
Request Execution
Your request will be executed upon, best practices and documentation will be provided.
Closeout & Follow-up
Final documentation of all work performed will be provided and knowledge transfer will be conducted.
Invoice & Payment
Final invoicing will be provided and payment collected. Surveys are sent out to help us improve our services.
Our Customers Appreciate
Working With Our Consultants
Database Administrators in all industries enjoy working with
our DBA support team. Additional requests can be
managed through our online support portal.
328
+
Monthly Requests
18
+
Avg. Hours Saved
157
K
Cloud Migrations
13
+
Countries Covered
Client Reviews
What People And Clients
Think About Us?
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Jamal VuiyanWeb Developer
Abraham JhoneWeb Developer
